Thinking Clearly .

Today we announced two big changes to our commercial support plans:

1. We increased coverage to include several new products
2. We decreased prices across all four support levels

We’re expanding of our commercial support plans to include more C&P products, as well as some open source semweb pieces, too:

• Pellet, including support of Pellet apps using Jena and OWLAPI libraries
• Owlgres
• OwlSight
• JSpace
• Protege4

We’ve also gotten feedback from customers and potential customers that the price of our support offerings wasn’t in line with expectations. So we’ve adjusted the price of all four support levels significantly by doubling the number of support hours per level, which more closely mirrors what appears to be a reasonable average for complex open source project support plans.

We’re especially happy to being offering support not only for our reasoners (Pellet and Owlgres) and browsers (OwlSight and JSpace), but also for Protege4. We think its the best open source OWL ontology development environment available. We’ll be offering some commercial plugins for Protege4 in Q3 of this year.

This entry was posted on Monday, May 12th, 2008 at 5:16 pm and is filed under Business. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.