Thinking Clearly .

I like a lot of Sun’s tech, including ZFS, the zones stuff, dtrace, etc. The new AMP support is also great. And I love AMD CPUs, so their x86 servers are right up our alley.

Since C&P is part of Sun’s Startup Essentials program, we get really great prices.

So what’s the problem? Sun, as a sales organization, is pathologically, unspeakably bad. I don’t have an MBA and I’ve never taken a biz course; but surely one of the first rules of business is

make it easy for people to give you their money

Sun makes it very, very hard; they make finding server availability even harder. The “Startup Essentials” ghetto on the Sun Store site is inexcusable.

I don’t want to buy a Dell or an HP; but, goddam it, I will have to start doing so if Sun keeps wasting my time with their disorganization. Sure, every time I speak to a Sun employee on the phone they are nice, friendly, and they want to help me.

But usually they can’t. The “best tech” will only last so long.

This entry was posted on Friday, April 20th, 2007 at 12:56 pm and is filed under CandP. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.